Frequently Asked Questions Combined ShippingĬombined shipping is available on most items for a multiple order. If you have a question that is still unanswered don't hesitate to contact me. I do not issue refunds for damage or losses during shipping unless the customer has taken insurance. I am not responsible for non delivery of uninsured items. If you do receive a damaged item and have not purchased insurance contact me and I will try to compensate you with a discount on your next purchase ( this is how confident I am about my packing) I can not be held responsible for damage incurred during shipping if you have not taken insurance, but the percentage of damaged items during shipping is very low ( to date I have only had 1 damaged delivery partly due to my packaging which I have totally reviewed since this incident) I will refund via Paypal or Etsy Payment after I have received the item, return postage costs are the buyer responsibly. Please fill in the Cancellation form and return it to me via my Etsy Shop. I must be contacted within 15 days of reception of the delivery. If you are not satisfied with an item, I accept returns and will refund the purchase. Please contact me if you have any problems with your order. Intimate items (for health/hygiene reasons).Perishable products (like food or flowers).Ship items back to me within: 21 days of delivery Just contact me within: 14 days of delivery Returns & Exchanges I gladly accept returns, exchanges, and cancellations I am not responsible for extra taxes or duty upheld in certain countries. I cannot be held responsible for items not arriving for a deadline. International postal delivery can take from 5 days to 3 weeks, at certain times of the year maybe longer ( ie Christmas period and French summer holidays) Tracking and insurance is an optional extra costing 3.80$ available during checkout. I only charge 1 $ over the French postal cost, this is to cover materials and time. I ship items using "la Poste"s cheapest international postal rates, but this does not include tracking or insurance ( to keep the cost down as postage in France is reasonably expensive) I use recycled cardboard packaging ( but in perfect condition) and new bubble wrap, for fragile items I line the box with polystyrene. Contact me to arrange payments Shipping from France I operate a Layaway scheme, although I require a 30% deposit and this is not refundable. I require payment within 7 days of purchase. I also accept bank transfers and cheques in Euros or Sterling. I accept payment via Pay Pal or Etsy Payment. Please note colors may vary slightly depending on monitors. I use the cheapest shipping rates but if you wish to upgrade and add insurance and or tracking it is possible during checkout. I refund the excess postage costs after the parcel has been made up or contact me before to make the purchase I can give you a quote and amend the listing postage price. I can combine shipping costs on some items can combine shipping costs on some items depending on combined weigh of the items as French postal rates are a flat rate for 100gm, 250gm,500gm, 1kg, 2kg Visit my shop to see more vintage French objects In vintage condition, minor scratches and wear from previous use. In total working order, it just needs some lighter fluid. There is a small loop so it can be attached to a key ring or used as a pendant etc. Would have been a publicity gift from Winstons cigarettes.
0 Comments
Leave a Reply. |