For example, you may not receive the statement credit if (a) the merchant uses a third-party to sell their products or services or (b) the merchant uses a third-party to process or submit your transaction to us (e.g., using mobile or wireless card readers) or (c) you choose to make a purchase using a third-party payment account or make a purchase using a mobile or digital wallet. You may not receive the statement credit if we receive inaccurate information or are otherwise unable to identify your purchase as qualifying for the offer. Limit of 5 statement credits (total of $25 back) per Card Member. Valid only on purchases made in US dollars. Some merchants may not ship to all areas. See merchant website for shipping policy. Excludes Boston pop-up location, corporate gifts, catering, and special events. Your enrollment of an eligible American Express Card for this offer extends only to that Card. Limit 1 enrolled Card per Card Member across all American Express offer channels. Only U.S.-issued American Express® Cards are eligible. Must first add offer to Card and then use same Card to redeem. See app store listings for operating system info. For full Program Terms, visit American Express® App Please review the terms of each offer for details on how to redeem. Offers are also available to Additional Card Members and available offers may vary for each eligible Card Member. You may not be eligible to access Amex Offers if we, in our sole discretion, determine that you have previously engaged in abuse, misuse or gaming of the Amex Offers program, or any other Amex program. We may consider the number of American Express Cards you have opened and closed as well as other factors in making a decision on your eligibility to access Amex Offers. Only U.S.-issued American Express Consumer and Business Cards and registered American Express Serve® and Bluebird cards may be eligible. If you have done all of the above and still don’t see the credit or points by 90 days after the end of the offer period, please contact us.Įligible Card Members can redeem an Amex Offer by first enrolling in the offer in their online account or in the American Express® App and then using their enrolled Card to pay. Have not returned or cancelled your purchase.Made your purchase(s) before the offer expiredMade the purchase(s) at an eligible location (online, in-store, participating location, etc.).Met the purchase requirements (purchase amount or number of purchases) required in the offer terms to receive the offer.Made the purchase(s) with the same American Express Card to which you added the offer.Added the offer to your eligible American Express Card before making your purchase(s) at the merchant.If you don’t see the credit or points within these time periods, check to make sure you’ve done all of the following: Extra points will automatically appear in your Membership Rewards program account within 90 days after the end of the offer period.A statement credit will automatically appear on your Card account within 90 days after the end of the offer period.If you make a qualifying purchase(s) as indicated in the offer terms: Please check to make sure prepaid cards are accepted before attempting to use your prepaid card to take advantage of offers for these merchants. Although you need to add most offers to your Card, there are some offers that may require you to use a promo code at checkout or to follow a link to a merchant's website for redemption.Hotels, car rental companies, and cruise lines do not accept prepaid cards for charges authorized in advance, even if those cards may be used to settle the final bill. Unless otherwise disclosed in individual Offer Terms, enrollment will be available until applicable enrollment limits are met and/or until 11:59 pm MST on the day the Offer expires.In order to redeem the offer, you must make your purchase using the same Card on which you saved the offer. Offers may not be available after enrollment limits are met. You will receive an enrollment confirmation email when an offer has been added to your Card.Please note: Enrollment in Offers may be limited. Select the offer you want to add to your Card and enter your personal information in the prompt to enroll.
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